McLarens

The client

McLarens is a global claims services and loss adjusting firm with a 90-year history. In 2024 it was running one of the earliest large-scale SAP Public Cloud transformations — CRM, HR, T&E, Finance and Project Services across 12 markets, against a rollout plan spanning all 54 countries in which it operates.

What deBCor walked into

The program had run for three years under a Big Four systems integrator, with roughly $30M spent and no go-live. What existed was a general ledger. Journal entries were still being made by hand, every month.

The data migration was in worse shape. Loads were achieving 2–5% success rates — nowhere near the threshold at which a cutover could be contemplated, and with no clear path to closing the gap.

At that stage the technical problem is only half of it. Board sponsorship erodes, executive trust goes with it, and the question shifts from when do we go live to do we stop. deBCor was brought in as a specialist consultancy alongside the incumbent, who remained the official lead for North America.

Five months, two go-lives

• March 2024deBCor joins the program as a specialist consultancy, taking on the workstreams that had stalled it.
• June 2024 — Finance go-liveForeign exchange, general ledger, accounts payable and accounts receivable live — replacing a GL-only ledger and manual monthly journal entries with a finance function the business could run on. Delivered ahead of the full program cutover.
• May–July 2024 — Data remediationThe inherited migration pipeline taken from 2–5% load rates to 80–90%, using AI-assisted data cleansing and a custom BTP data migration cockpit feeding clean data to remote staging tables. Legacy records enriched so they could migrate at all.
• August 2024 — North America go-liveMcLarens North America — the largest and most complex region in the program — live on SAP Public Cloud.

The workstreams deBCor owned

What the client said

“McLarens undertook a significant challenge to transform its core operations — including CRM, HR, T&E, Finance, and Project Services — across 12 markets spanning all 54 countries in which we operate. As early adopters and industry pioneers of SAP's Public Cloud, we navigated a highly sophisticated transformation, beginning with North America — our largest and most complex region.”

“deBCor was instrumental to our success. Their consultants quickly earned the trust and confidence of our stakeholders, integrated seamlessly with our internal teams, and consistently went above and beyond to meet our deadlines.”

“What set deBCor apart was their boutique approach — agile, accountable, and highly invested in our success. They honored both their delivery and financial commitments and brought a level of personal attention rarely seen from larger firms. We would not hesitate to partner with deBCor again.”

Jeff Babcook, Vice President, IT PMO, McLarens

From specialist to lead partner

North America was the beginning. deBCor went on to lead the multi-country rollout as lead partner — Australia, Japan, Europe and Latin America — carrying the method forward rather than rebuilding it.

Where North America had started at 2–5% load rates, the later regions started clean: first mock 0 loads ran at 100% sample size and achieved 80–90% load rates, because the AI cleansing routines primed the data before it was loaded. At peak deBCor had 40 consultants on the program.

Outcomes

Engagement at a glance