McLarens

The client

McLarens is a global claims services and loss adjusting firm with a 90-year history, operating in 54 countries at the time of the program. It chose to lead rather than follow: as an early adopter of SAP Public Cloud, it took on a transformation of CRM, HR, T&E, Finance and Project Services across 12 markets, beginning with North America — its largest and most complex region.

The challenge

Being early is hard. Three years and roughly $30M into the program, working with a Big Four systems integrator, North America still wasn't live. The general ledger was in place, but the rest of the finance core wasn't, and journal entries were still being made by hand each month.

The data migration was the harder problem. Loads were achieving 2–5% success rates — well short of what a cutover needs, with no clear path to closing the gap using the approach in place.

That is the moment an ambitious program either finds a way through or loses momentum. McLarens brought deBCor in as a specialist consultancy alongside the incumbent, who remained the official lead for North America, to find the way through.

Five months, two go-lives

• March 2024deBCor joins the program as a specialist consultancy, taking on the workstreams that had stalled it.
• June 2024 — Finance go-liveForeign exchange, general ledger, accounts payable and accounts receivable live — replacing a GL-only ledger and manual monthly journal entries with a finance function the business could run on. Delivered ahead of the full program cutover.
• May–July 2024 — Data remediationThe inherited migration pipeline taken from 2–5% load rates to 80–90%, using AI-assisted data cleansing and a custom BTP data migration cockpit feeding clean data to remote staging tables. Legacy records enriched so they could migrate at all.
• August 2024 — North America go-liveMcLarens North America — the largest and most complex region in the program — live on SAP Public Cloud.

The workstreams deBCor owned

What the client said

“McLarens undertook a significant challenge to transform its core operations — including CRM, HR, T&E, Finance, and Project Services — across 12 markets spanning all 54 countries in which we operate. As early adopters and industry pioneers of SAP's Public Cloud, we navigated a highly sophisticated transformation, beginning with North America — our largest and most complex region.”

“deBCor was instrumental to our success. Their consultants quickly earned the trust and confidence of our stakeholders, integrated seamlessly with our internal teams, and consistently went above and beyond to meet our deadlines.”

“What set deBCor apart was their boutique approach — agile, accountable, and highly invested in our success. They honored both their delivery and financial commitments and brought a level of personal attention rarely seen from larger firms. We would not hesitate to partner with deBCor again.”

Jeff Babcook, VP, IT Project Management Office, McLarens

From specialist to lead partner

North America was the beginning. deBCor then became lead partner for the multi-country rollout — Australia, Japan, Europe and Latin America — carrying the method forward rather than rebuilding it.

Where North America had started at 2–5% load rates, the later regions started clean: first mock 0 loads ran at 100% sample size and achieved 80–90% load rates, because the AI cleansing routines primed the data before it was loaded. deBCor led the rollout through Mock 1 loads before the program was paused in 2025. At peak deBCor had 40 consultants on the program.

Outcomes

Engagement at a glance